Swisscom, Switzerland’s leading telecoms company and one of its leading IT companies, is headquartered in Ittigen, close to the capital city Berne. Swisscom’s international activities are concentrated mainly in Italy, where its subsidiary Fastweb is one of the biggest broadband providers. More than 20,000 employees generated sales of CHF 11.7 billion to the end of 2017. The company has a long history and was founded in 1852.
Swisscom wanted the peace of mind of a reliable and fast acting support service for its two platforms within its mission critical infrastructure. They migrated from GlassFish in 2015 after being impressed by the quality and affordability of Payara Enterprise.
Swisscom found the transition to Payara Enterprise “very easy” and without any significant problems. After receiving support through Payara Enterprise, Swisscom reviewed as the experience with the comment: “the reply was fast and helpful.” Having Payara Enterprise meant Swisscom received the fix in a customer-only build, shortening the time to get the fix to test by two months. Payara Enterprise provides access to a Maven repository hosting monthly patched builds of Payara Server and Payara Micro. Swisscom had all builds from both the feature and stability stream available to use, enabling easy integration to the full development cycle.
Since Swisscom chose the 24×7 option of included support with their Payara Enterprise contract, Payara Support engineers were available around the clock to help with any encountered issues and for reassurance in supporting mission critical applications.
Payara Enterprise provided quick solutions to Swisscom with some fixes immediately available from Payara engineers once the issue was identified. This reduced project problem solving time for multiple projects with no need for Swisscom engineers to further investigate solutions.
Payara Platform is super stable and patches to issues are delivered faster than we notice them! For me, as developer, it is important to have access to a Nexus server where I can automatically download the latest releases.
Our next big challenge will be the migration to Payara Platform 5.x. With support in place we will be able to contact the Payara engineers directly in case of any migration questions.
Martin Gysel, DevOps Engineer
TCC Global, a worldwide leader in retail loyalty marketing, relies on Payara Server Enterprise for stable, easy-to-maintain application infrastructure. After leveraging Payara Community for development, TCC scaled confidently to Enterprise for production
Plikt- och prövningsverket, Sweden’s Defence Recruitment Agency, relies on Payara Server Enterprise for high performance and dependable support. With fast responses and expert guidance from Payara’s support team
Origin Integrated Studios is a fast-growing Malaysian technology company specializing in digital healthcare transformation solutions.